Refund Policy

1. Refund Eligibility

Items are eligible for a full refund if returned within the eligible window, if defective or damaged on delivery, if the wrong item was delivered, or if the order was cancelled before dispatch.

2. Non-Refundable Items

Certain items such as final sale, perishable, or personalized products may not be eligible for refund.

3. Refund Processing Time

Refunds are processed to the original payment method after the returned item is received and inspected.

4. Contact Us

For refund inquiries, email us at support@jamdonline.eu